[vc_row][vc_column][vc_empty_space height=”10px”][vc_custom_heading text=”Ordering & Delivery Info.” font_container=”tag:h2|text_align:left|color:%23ec6262″ use_theme_fonts=”yes” el_class=”weight-bold”][vc_empty_space height=”20px”][vc_tta_accordion style=”flat” color=”white” spacing=”30″ gap=”15″ c_position=”right” active_section=”1″ no_fill=”true”][vc_tta_section title=”Exchange or Cancellation Policy” tab_id=”1591280962019-83df1f64-84fb”][vc_column_text]Please note that exchanges and cancellations are ONLY possible within 24 hours of receiving your of ordering. To cancel or change your order, please contact us at: info@woocommerce-1511638-5806094.cloudwaysapps.com and quote your order details and sales order number from your order confirmation.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Telephone Orders” tab_id=”1591281131460-64e0dc60-7ade”][vc_column_text]We are unable to accept orders via the telephone as these are not secure lines.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Payment Options” tab_id=”1591281129631-b1d08c9d-b6a9″][vc_column_text]We accept the following credit cards: VISA, Master Card, American Express and Discover. Confirmation of your order will be made an email reply providing we receive reliable and verifiable documentation.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Delivery Information” tab_id=”1591281129419-a22465ba-c691″][vc_column_text css=””]Our cakes are delivered fresh every day to local restaurants, hotels, cafes, and food stores as well as local businesses for corporate functions and private individuals safely and on time. Our fleet of independent couriers has been in business since 1985 delivering in excess of 2000 deliveries per week.
Our fleet of vans are refrigerated.
Please ensure before placing your order and selecting a delivery time slot that the recipient will be there to accept it as we cannot be responsible for orders left unattended.
Delivery is available Monday to Sunday from 10:00 a.m. – 4:00 p.m. During inclement weather and traffic conditions beyond our control, times of delivery may be affected and you will be notified ahead of time.
We will, however, at all times do our best to ensure that our cakes are delivered within the time slot indicated on your order forms (day) 10:00 a.m. – 04:00 p.m. We try our best to deliver within the times above, but due to traffic conditions, these times may change.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Delivery Locations & Pricing” tab_id=”1591281128985-9b80da68-35fb”][vc_column_text css=””]In our ongoing efforts to serve you better and ensure the utmost convenience, we are excited to announce a specialized delivery service tailored to meet the needs of our valued customers in select locations. For a limited time, we are offering complimentary delivery services to the following areas for just $20.00,
Richmond Hill
Markham
Don Mills
Thornhill
North York
Vaughan
Woodbridge
Scarborough
Toronto (Certain areas only)
This temporary adjustment to our delivery zones is part of our commitment to providing exceptional service and value. We understand the importance of accessibility and convenience in your daily lives, and we strive to enhance your experience with our brand during this period.
Free Delivery: Our Token of Appreciation
To express our gratitude for your continued support and trust in our services, we are waiving all delivery fees for orders within our specified locations. This is our way of saying thank you and ensuring that your experience with us remains unparalleled.
Staying Informed
Please note that these changes are temporary and will be in effect until further notice. We are closely monitoring the situation and will update our delivery locations and fee structure as circumstances evolve. Keep an eye on our website and subscribe to our newsletter for the latest updates and exclusive offers.
Thank you for your understanding and flexibility. We look forward to serving you and bringing our best directly to your doorstep.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]